1.0 Our principles regarding user privacy and data protection

• Only necessary data should be collected and processed
• We hate spam and will never sell, rent or otherwise distribute or make public your personal information

2.0 Relevant legislation

This website aims to comply with the following national and international legislation with regards to data protection and user privacy:

• UK Data Protection Act 2018 (DPA)
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)

3.0 Personal information that this website collects and why we collect it

How this website collects and uses personal information:

3.1 Site visitation tracking

Like many websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser, operating system and part of your IP address, none of this information personally identifies you to us. We consider Google to be a third party data processor (see below). See the Cookies section below for more information and for details of how to opt-out.

3.2 Placing an order

We request information from you during the ordering process. To buy from us, you must provide contact information such as your name and a payment and delivery address. If we have trouble processing an order, we’ll use this information to contact you. Your payment is processed by our third-party payment providers (PayPal or Stripe), and the information you supply to them is used to make the transaction. We never have access to your financial information (such as credit card details). See the ‘third party data processors’ section below for their Privacy policies

3.3 Contact forms and email links

Should you choose to contact us using a contact form or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors mentioned. Instead the data will be collated into an email and sent to us.

3.4 Cookies

This website uses a number of cookies, some of which are essential for the site to work and for us to provide a service to you. The cookie moove_gdpr_popup stores your preferences to do with cookies. This website also uses Google Analytics and details of the cookies set can found on Google’s developer guides. You may disable these via the GDPR Cookie Settings button. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website, but may mean that other areas of the website have reduced functionality. More information on cookies, including how to block them on a wide variety of browsers can be found at All About Cookies. Please be aware that restricting cookies may impact on the functionality of this website.

3.5 Server logs

As with most other web servers, when you access these web pages certain information may automatically be recorded. This could include your IP address, browser type, and information relating to the page you last visited. This information may be used in the event of a breach of security to aid detection.

3.6 Removal of your data

If you would like a copy of the information we hold or wish your data to be removed at any time, please email us giving your name and email address.

4.0 How we store your personal information

We do not gather any personal information on this website. If you contact us then we may store information that you give us offline. However, if you wish your data to be removed at any time (or if you would like a copy of the information we hold), please contact us.

5.0 Our third party data processors

We use a third party to process personal data on our behalf.

• Google (Privacy policy)
• PayPal (Privacy Centre)
• Stripe (Privacy Centre)

6.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates will be mentioned below.